At Happy Milky, we are committed to providing high-quality products and ensuring customer satisfaction. This Warranty Policy outlines the coverage and terms for products purchased from our website.

1. Warranty Coverage

  • Happy Milky offers a limited warranty on certain products, covering defects in materials and workmanship under normal use for a period of 30 days from the date of purchase.
  • This warranty is only applicable to the original purchaser and is not transferable.

2. Warranty Claims

To initiate a warranty claim, please follow these steps:

  1. Contact Us: Email us at [email protected] with your order number, a description of the issue, and any relevant photographs of the product.
  2. Documentation: Provide proof of purchase along with any necessary documentation to support your warranty claim.
  3. Assessment: Once we receive your claim, our team will assess the issue and determine if it falls under warranty coverage.

3. Remedies

If your warranty claim is approved, we may provide one of the following remedies:

  • Repair the defective product.
  • Replace the product with a new or refurbished item.
  • Offer a refund for the purchase price of the product.

4. Exclusions

This warranty does not cover:

  • Damage caused by misuse, neglect, or improper handling.
  • Products that have been modified or repaired by unauthorized personnel.
  • Normal wear and tear or cosmetic damage.
  • Products purchased from unauthorized retailers.

5. Limitations

  • Happy Milky’s liability under this warranty is limited to the purchase price of the product.
  • We are not liable for any incidental, consequential, or indirect damages arising from the use of our products.

6. Contact Information

If you have any questions about our Warranty Policy or need assistance with a warranty claim, please contact us:

Thank you for choosing Happy Milky! We appreciate your trust in our products and are dedicated to ensuring your satisfaction.